The Daily Northwestern

311 Service Center celebrates five years of information communication with residents, businesses

Jeremy Margolis, Reporter

March 1, 2016

Staffers of the city’s 311 Service Center celebrated the program’s five-year anniversary with a reception Tuesday morning, reflecting on how citywide communication has improved since its inception. City department directors t...

Evanston officials present at national convention

Tom Meyer, Development Editor: Training

October 10, 2012

Evanston officials hosted a session about the city’s 311 call center this week at a national city management conference. The session was part of an information session about civic engagement at the International City/County...

Evanston’s 311 service adds new features

Flora Sun, Reporter

October 4, 2012

Evanston announced Tuesday that several new tools and features were added to its 311 system, a call center and online support center for residents. “With the penetration of the Internet and smartphone, the hotline alone is no...