With 17 vacancies within the Evanston Police Department, Cmdr. Ryan Glew said the staffing shortage is placing a strain on officers. The department transitioned to a 12-hour work schedule instead of an...
Staffers of the city’s 311 Service Center celebrated the program’s five-year anniversary with a reception Tuesday morning, reflecting on how citywide communication has improved since its inception....
Evanston officials hosted a session about the city’s 311 call center this week at a national city management conference.
The session was part of an information session about civic engagement at the...
Evanston announced Tuesday that several new tools and features were added to its 311 system, a call center and online support center for residents.
“With the penetration of the Internet and smartphone,...
