Sue Pontarelli

Evanston seeks to fill job vacancies in some city departments

February 16, 2023

With 17 vacancies within the Evanston Police Department, Cmdr. Ryan Glew said the staffing shortage is placing a strain on officers. The department transitioned to a 12-hour work schedule instead of an...

311 Service Center celebrates five years of information communication with residents, businesses

March 1, 2016

Staffers of the city’s 311 Service Center celebrated the program’s five-year anniversary with a reception Tuesday morning, reflecting on how citywide communication has improved since its inception....

Evanston officials present at national convention

October 10, 2012

Evanston officials hosted a session about the city’s 311 call center this week at a national city management conference. The session was part of an information session about civic engagement at the...

Evanston’s 311 service adds new features

October 4, 2012

Evanston announced Tuesday that several new tools and features were added to its 311 system, a call center and online support center for residents. “With the penetration of the Internet and smartphone,...

Load More Stories