Staffers of the city’s 311 Service Center celebrated the program’s five-year anniversary with a reception Tuesday morning, reflecting on how citywide communication has improved since its inception....

Evanston has been named a “citizen-engaged community” for its excellence in  communicating with residents, the city announced Tuesday. The Public Technology Institute, a technology non-profit...

Evanston officials hosted a session about the city’s 311 call center this week at a national city management conference. The session was part of an information session about civic engagement at the...